Feel like technology is getting in the way of business? Who do you trust for reliable answers? Vendors or stores that are trying to sell more products?. Neighbors or in-laws? Remember, free advice is worth every penny you pay for it! Get a "second" opinion the first time. Call re:Genesis for accurate analysis of your Information Technology (IT) needs, with recommendations that won't break your budget. re:Genesis will analyze your IT environment - i.e. computers, networks, system software, applications, policies and procedures, etc. - comparing your current capabilities to business requirements. We identify problems and risks, as well as untapped potential. Our assessment identifies necessary changes, if any, to address issues such as; - Functional limitations of systems and applications
- Security exposures in systems and networks
- RAS - Reliability, Availability, Serviceability
- Poor performance
- Capacity limitations
- Waste / unnecessary expenditures
- Best practices
- TCO - Total Cost of Ownership
- and other elements potentially holding back your company from achieving its business goals.
Don't ignore potential problems; they only get more expensive! We scale our research, analysis, and solutions to your expectations and budget. Instead of radical changes, often small adjustments achieve satisfactory results. If major change is appropriate, re:Genesis will professionally plan and document the tasks, rationale, alternatives, and recommendations to implement changes you choose.
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Does your business use the Internet? - Do you have a website? If yes, does its benefit outweigh the cost? How often is the website updated? Do you ever postpone or refrain from updating your website because of the cost? Does your website improve your company's bottom line?
- Are you using e-commerce? Are you an e-business? Do you understand the difference?
- Do your customers, providers, and competitors use the Internet?
How, when, and where you exploit the Internet will impact your business' survival. Have a website already? - re:Genesis will analyze your Internet presence (website and underlying infrastructure) and operation, uncovering opportunities to improve its potential and eliminate problems. First, we meet with key stakeholders to understand your company's mission, goals, and objectives. Understanding your company is essential to create an effective Internet infrastructure that's right for your business, and establishes the foundation for our analysis process. The re:Genesis analysis process looks at your current company website, if one exists - the hosting arrangement and Internet Service Provider, the computers, network, software, communications, telecommunications carriers, support mechanisms, etc. Areas that are analyzed include the user interface "look and feel" (usability), reliability, security, network access and more. We then advise you of our findings and recommend changes that may be necessary to improve the effectiveness of your Internet investment. re:Genesis will also be glad to propose and provide services to implement the recommendations. No website yet? - If your company does not have a website, then look no further - we can build yours. Back to Services Menu
Are your computer systems secure? Is your business and customer information safe from today's hi-tech threats? Companies are under constant threat of security risks, internally and externally, physically and electronically. Business owners and managers must effectively control encroachment attacks from criminals, hackers, computer viruses, disgruntled employees, and even terrorists. Now with DSL, cable, and wireless broadband "always on" Internet connections, even the smallest companies and home computers are at equal or greater risk of Internet attacks than large companies. What are you doing to make your computers, your network, and your business secure? If you do business with, or are regulated by, government agencies then you have more to worry about! A growing list of domestic and international regulations requires greater consumer privacy and information security. An example for the health industry is Title 21 - United States Code of Federal Regulations (21 CFR, Part 11) for electronic records/signatures. Specifying how information must be transmitted among government agencies and companies, these regulations mandate your obligations for information security and privacy. European Union (EU) countries have even tougher information privacy laws than the United States. While some companies sell software packages that offer transactional compliance for data formats, they do not always address risks such as company policies and procedures. If your company is in health, banking, financial services, manufacturing, technology, and other similar industries, there are compliance issues you need to know and manage. re:Genesis is able to investigate, analyze, and assess the security risks that threaten your company, then recommend and implement the necessary steps to overcome these exposures. Back to Services Menu
Is your company doing "business as usual"? What about your competition? Do customers and suppliers complain about your outdated methods? Have you lost customers recently and aren't sure why? Are you still transacting day-to-day business on paper, spending more money than is necessary and falling behind your competitors? Think about it - how much do you spend for paper, ink/toner, printers, file cabinets, office space? How much do you spend to process, handle, and store these documents? Labor costs aren't cheap, and wouldn't you rather have employees handling customers instead of paper? As a modern businesses your data is probably already on a computer, so changing operations may not be as difficult as you think. e-Commerce is the first step to modernization, but an important step for your company. Whether EDI, Internet portal, ERP, or trading partner integration, effective efficient e-commerce can significantly reduce operational costs while improving customer and supplier relationships. The next step is e-business - customer/business relationships elevated to a whole new level of play - business synchronized with today's digital society. e-business is much more than e-commerce. Consider the business that doesn't simply automate purchase orders and invoices, doesn't simply eliminate paper, but eliminates their purchasing and billing functions completely! Employees now order what they need online over the Internet directly from supplier's systems, and customers pay online at time of order. Instead of hiring accountants and programmers, the company now puts their money into customer care improvements, and eliminates the competition. More than automation, more than process re-engineering - e-business is a whole new beginning, a "re:Genesis".
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Want a website, but think you can't afford one? Paying too much for your current website? Tired of being charged for every little change and update? re:Genesis has cost-effective answers to these problems. Call us for a free initial consultation on your website needs, whether you already have a website or are simply "window shopping", we'll be happy to talk to you about the possibilities. If you think you need a website, you are probably already behind schedule. By the time most companies have an inkling about the need for an Internet presence, most of their competitors already have a website. Don't panic though, it's never too late to get your business on the Web. Newcomers to the Internet have been known to surpass their competitors, often because these newcomers knew what mistakes to avoid - their competitors had already made them. Your website can be anything that makes sense for your market and clientele; a cyber store-front, a digital doorway to your own virtual reality of business. You don't have to spend a lot to get a lot either. Competitive edge is more about innovation than remuneration, i.e. creativity is more important than how expensive the web developer is. If you can dream it, someone can build it, and probably for less than you think. With today's technologies and advanced services, you may even be able to build it yourself, with a little help and guidance to get started. Let re:Genesis be your guide. Back to Services Menu
Struggling with a current or impending change? Is your business ready? How do you prepare for a merger, acquisition, or down-sizing requirement? Faced with the "problem" of fast-paced growth, is success coming too quickly? What challenges threaten the stability of your business? Can you effect a smooth transition between the realities of "today" and "tomorrow", planning and preparing whatever is necessary to implement those changes - changes to people, technology, operations, budgets, reporting relationships, etc. etc. - without causing further crisis and still manage the day-to-day activities required to remain a viable business? Change cannot be stopped, but it can be managed. If you don't properly manage change in your business, the changes will still occur, but most likely in an undesirable and disastrous way. If you are planning and managing the changes in your business, that's great! How's your track record? Are you as objective and effective in making the tough decisions as a third party could be? You know your business. re:Genesis knows change management - especially managing operational and technological change. We can help you make informed objective and effective decisions, necessary to accomplish your goals. Our project approach, investigative analysis, and insightful recommendations will produce the desired results - well planned and managed change. Contact us for a free consultation on how we can help you manage the challenges of change. Back to Services Menu
Paying too much to fix your computer problems? Putting up with "glitches", because you don't know whom to trust to fix your computer? Do you understand computers, but are too busy to repair your own? Does your computer, e-mail, or network act strangely, have intermittent problems, or completely fail to work? Call us. re:Genesis will diagnose and fix your computer and network problems, no matter how large or small those problems may seem. Don't continue to put up with frustrating glitches and unexplained crashes. If your computer is a few years old, it may simply need a little "housekeeping" - system maintenance. re:Genesis can show you how to perform this maintenance, even set your computer to maintain itself automatically. We will also give you an honest answer when it is time to replace your old computer(s) and help you find the right computer(s) at an affordable price. re:Genesis offers a variety of technical support options for your business, at rates and schedules to suit your needs, including monthly, weekly, daily, and hourly rates. Call us for a customized rate proposal. Also check out our special services; Ten Point Tune-up Home Business Support Remote Support Package Back to Services Menu
Large or small, think re:Genesis for your next IT project. Thinking about getting new computers or software? Upgrading your network? Thinking about broadband, DSL, or wireless? Whether your office is in a modern high-rise building, a warehouse, or your basement at home, re:Genesis experts are ready and able to assist you with planning and implementing the right technology for your business requirements. Not sure what you need? Check out our IT Assessment service. Have you already bought your new system, but aren't sure how to move your applications and data to the new computer safely? Will everything work when you're done? We understand your concerns and want to work with you to safely transition from old to new computer systems. Don't go it alone. re:Genesis can help. re:Genesis installs computer hardware and software, including network services, equipment, and cabling - from complete systems to component upgrades. Don't assume that you have to hire a big name company to get excellent results. We care about our customers and will diligently plan and execute IT hardware/software projects to your requirements - business, technical, and operational. We have the agility and flexibility to meet your needs. re:Genesis can deliver a full range of installation and technical services for your complete project, or can define a split project arrangement that leverages your internal resources and expertise. Where appropriate, we can also recommend and work with selected partners and industry specialists to meet unique requirements. Back to Services Menu
If your PC has problems, don't give up; it may not be major, but a simple matter of maintenance. Like a car, regular maintenance will help your Windows ® PC run more reliably. While no one can guarantee you will never see another computer problem, the re:Genesis Ten Point Tune-up eliminates the most common problems affecting Windows reliability. The ten points that re:Genesis recommends and performs in this package are; - Inspect equipment and cable connections for visible defects and technical problems.
- Inspect and modify Windows operating system configuration files for proper setup, removing extraneous information and unnecessary settings in order to optimize computer operation.
- Run Windows Update, download and install appropriate software updates/patches.
- Verify anti-virus software is properly installed and configured for active monitoring and protection from computer viruses. Verify virus signature information is current and updated automatically from vendor website on a regular schedule.
- Complete a full scan of computer hard drives for presence of computer viruses. Schedule automatic daily virus scan.
- Optimize web browser (e.g. Internet Explorer, Netscape) configuration settings for security and performance.
- Optimize organization and utilization of computer disk drive(s).
- Run Scandisk maintenance utility, and setup automatic scheduled operation.
- Remove unnecessary and obsolete programs and data from computer's hard drive.
- Run disk (hard drive) de-fragmentation utility, and setup automatic scheduled operation.
Our Ten Point maintenance program is designed to protect your information from everyday risks. Contact us to schedule a re:Genesis Ten Point Tune-up before a crisis happens to your computer(s). Back to Services Menu
We are specialists in providing home-based businesses (self-employed) and work-at-home telecommuters (employed by others) with affordable dependable technology assistance. Whether your work-at-home arrangement is a new start-up home business or a well established decades old company, we provide our services scaled and priced appropriately for your individual needs. The following services are just a few samples of what we can do to simplify your life working at home; - Assess your current computer environment, it's performance, security, function, use, effectiveness for your work, etc.
- Assist with your selection of a new computer, new applications and other software
- Install computers, new software programs, printers, scanners, networks, upgrades, etc.
- Remove unwanted/obsolete software programs, games, shareware, etc.
- Add memory. disk drives, CD/DVD drives-burners, and other features on existing computers
- Integrate your Palm, Blackberry, Casio, or other PDA with desktop software, streamline your daily routine
- Install a local area network (LAN) that will allow you to share resources across multiple home and business computers, such as your DSL or other broadband Internet connection, printers, files, etc.
- Trouble-shoot and repair problems on your computer, printer, scanner, network, etc.
- One-on-one coaching and small group training/education; increase effectiveness and productivity with computers, learn easy to use shortcuts, how to backup data, and other tips for a more enjoyable less-stressed PC experience.
Individually and collectively, we offer decades of Fortune 500 business expertise and experience to satisfy your requirements. From large corporate Data Centers to very small Branch Offices, from boardrooms to stockrooms, our associates have tremendous depth and skill across many industries. This talent is available to your business. Think of re:Genesis as your "corporate" IT department, and call on us for your technology solutions. You'll be glad you did. Back to Services Menu
Are you generally good with computers, but can't quite figure out a few things? Or, do you need lots of guidance, but can't afford a consultant? Could you use your own Help Desk? The re:Genesis Remote Support Value PackageSM - RSVPSM - provides customers with an option for obtaining quality computer technical assistance at affordable rates. Could you be more productive in your business, if an expert was only a phone call or e-mail message away? Wouldn't it be even better if your expert was an independent consultant, that gives you straight facts - the good, the bad, AND the ugly - about your particular question? Why risk half an answer from product companies, paying per minute, or stuck in endless voice menus on another "customer service" line? Let's face it, your computer will have problems and you will have questions. Even if you can eventually "figure it out", why should you spend your valuable time doing so? Shouldn't you concentrate on your business and not being a computer technician? Why shouldn't you have a "help desk"? Let re:Genesis support provide the answers you need for your computer.. re:Genesis RSVP services are billed in advance at lower prices than standard consulting rates, and customers gain the added benefit of Preferred Customer status in scheduling other fee-based on-site services. RSVP customers may choose from several service plans, each with a fixed number of service credits. If a customer exceeds their plan's quantity of service credits, they may purchase additional service credits at any time. Why not contact us today for a personal analysis of your support requirements and quote for RSVP? Back to Services Menu
Would you like to be able to use your computer more effectively? Could you use a little more "know-how", to deal with IT issues? Are your employees struggling with how to use their computer effectively? re:Genesis shows you how to make the most of your technology investment, not only maximizing its business potential, but also how to manage and maintain your computer and information systems for optimal performance and reliability. We make your computers employee-friendly, by looking at the big picture of how the technology is currently used (or not being used) and then gear the education to specific requirements. re:Genesis offers customers customizable training sessions that provide attendees with information they need to know and can actually use. re:Genesis also provides special coaching on the key issues and decisions that confront a home based business owner. We equip existing and potential small business owners with a better understanding of their available options for addressing critical operational issues effectively and economically. Our education and training is designed and delivered by accomplished industry professionals. Whether you are looking for a normal classroom based program or one-on-one coaching, re:Genesis is here to assist and guide your learning process. Back to Services Menu
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